This is very common issue that we forget Kloxo admin password and unable to retrieve it from forget password option. I am happy to inform you that you can reset password from shell. Yes If you have root access then just login into your shell and write these two commands.
lphp.exe ../bin/common/resetpassword.php master admin
Now the password of your Kloxo panel is admin. You can login and reset password.
if you need password notification into your mail-id then after login into your kloxo admin panel go to Administration --> Information and provide your mail-id, You will get a new password into your mail id, if you will click reset password option into your Kloxo admin login window.